PG 25: A Guide to Accountability Leadership

To most of us, the word "accountability" has painful connotations, in that the term is often used to indicate who gets the blame when things go wrong. In this guide, Gerry Kraines rehabilitates accountability by clearly defining both employee and managerial obligations for delivering outputs and maximizing value in an organization. He also articulates common mistakes around accountability and introduces the LEAD framework, which enables managers to more effectively lead, engage, align, and develop employees to help their companies gain competitive advantage.