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It Begins Here: Organizational Learning Journey Toolkit - 4th Reprint June/2014

It Begins Here: Organizational Learning Journey Toolkit - 4th Reprint June/2014

Author(s): Daniel H. Kim and Diane Cory
ISBN13: 9789810840075
ISBN10: 9810840071
Format: Spiral-Bound
Pages: 71
Publisher: Cobee Publishing House
Year Publish: June/2014 (4th Reprint)

Using the Three-legged Stool as the organizing framework, this book is divided into four sections:

  • Organizing Frameworks
  • Aspiration - Personal Mastery, Shared Vision
  • Generative Conversation - Mental Models, Team Learning
  • Understanding Complexity - Systems Thinking


The tools that relate to each leg of the stool follow an introductory page for each section. For each tool, an illustration and a brief explanation is provided. Additional readings and resources are provided to help support you as you seek increased understanding, some of the tools included:

Organizing Frameworks Tools:

  • Core Theory of Success
  • Three-Legged Stool


Aspiration Tools:

  • Creative Tension Model
  • Hieracrchy of Choices

Generative Conversation Tools:

  • Check-in Process
  • Quality of Conversation
  • Four Quadrants of Dialogue
  • Ladder of Inference
  • Left-Hand Column
  • Four-Player Model
  • Four Predominant Roles in Meetings
  • Decision Types
  • Learning Cycle
  • Single and Double-Loop Learning
  • Architecture and Essence of a Learning Organization


Understanding Complexity Tools:

  • Characteristics of a System
  • Systems Axioms
  • Levels of Perspective
  • Vision Deployment Matrix
  • Systems Complexity
  • Causal Loop Diagrams: Reinforcing and Balancing Loops
  • Key Success Factors
  • System Archetypes: Limits to Success, Shifting the Burden and Fixes that Fail
  • Three-Phase View of Organizational Change